Service Plans

To see affordable features that our machines or Waste Managments comes with.

Affordable servicing plans and features

Transparent pricing for our waste management services allows customers to easily assess their options and make informed decisions.

Bronze

From £ 89.00 / month +VAT

Ideal for small to medium-sized businesses with low to moderate waste. Includes annual service and access to the WasteFlix Portal. Breakdown support available with a callout fee.

WasteFlix Portal *
Bronze Service**
Unlimited Breakdown Callouts- £125+VAT fee
Remote Access Monitoring & Diagnostics***
Priority Breakdown Support****
Hydraulic Oil Changes*****

Quick setup — no app needed! Everything is done simply by logging into our website.

Silver

From £ 139.00 / month +VAT

Suitable for medium to large-sized businesses with moderate to high waste. Includes annual service, minor on-site repairs, and priority breakdown support with a reduced callout fee.

WasteFlix Portal *
Silver Services**
Unlimited Breakdown Callouts- £85+VAT fee
Remote Access Monitoring & Diagnostics***
Priority Breakdown Support****
Hydraulic Oil Changes*****

Quick setup — no app needed! Everything is done simply by logging into our website.

Gold

From £ 375.00 / month +VAT

Designed for large to enterprise-sized businesses with very high waste. Includes comprehensive service coverage, all minor repairs, oil and filter changes, and unlimited breakdown support with no additional callout fees.

WasteFlix Portal*
Gold Services**
Unlimited Breakdown Callouts- All-Inclusive
Remote Access Monitoring & Diagnostics***
Priority Breakdown Support****
Hydraulic Oil Changes*****

Quick setup — no app needed! Everything is done simply by logging into our website.

Feature	Bronze from £89/month	Silver from £139/month	Gold from £375/month
Ideal For	Small to medium businesses with low to moderate waste	Medium to large businesses with moderate to high waste	Large to enterprise businesses with very high waste
WasteFlix Portal Access
Scheduled Maintenance	Basic inspection coverage; excludes oil changes and parts for minor repairs	Includes minor on-site repairs (electrical fixes and minor wear-and-tear parts) at no extra charge during service visits; excludes oil and major repairs	Comprehensive service coverage including all minor repairs, oil, and filter changes tailored to your machine's needs
Breakdown Support	(Callout Fee Applies)	(Reduced Fee Applies)	(Unlimited, No Fee)
Remote Access Monitoring & Diagnostics
Remote Programming Changes
Priority Breakdown Support
Hydraulic Oil Changes
Response Time for Breakdowns	Within 72 hours	Within 48 hours	Within 24–48 hours

Servicing Explainings

*WasteFlix Portal

The WasteFlix Portal gives customers easy access to important account information.

Invoices

Customers can view and download their invoices anytime for quick and convenient billing access.

Service Reports, Operator Certification & Documents

All service reports, operator certifications, and related documentation are organized and available for review within the portal

**Services

Our scheduled maintenance service ensure your equipment runs smoothly and complies with industry standards. Each service includes thorough inspections, performance checks, and professional upkeep tailored to your service tier.

Bronze

Basic inspection coverage. Does not include oil changes or any parts for minor on-site repairs/adjustments.

Silver

Includes minor on-site repairs such as electrical fixes and minor wear and tear parts at no extra charge during service visit. Oil and major repairs not included.

Gold

Comprehesive service coverage: include all minor repairs and parts, oil and filter changes tailored to your machines needs.

***Remote Access Monitoring & Diagnostics

Our team remotely monitors your equipment to ensure optimal performance. If an issue arises, we can diagnose and address it promptly, minimizing downtime and maintaining efficiency.

Remote Changes*

Remote changes to the machine’s programming or behavior are available exclusively with the Gold Service Plan. This is ideal for customers with custom setups, such as conveyor feeds or other tailored solutions to suit specific business needs.

****Priority Breakdown Support

Breakdowns can cause stress, frustration, and real business disruption. That’s why our Priority Breakdown Support is a valuable add-on to your waste management solution—ensuring faster response times when you need it most.

Without Priority

Without priority, our goal is to attend the site within 72 hours of receiving the ticket.

With Priority

Our priority is to provide a diagnosis within the first 24 hours* and ensure we are on-site within 24-48 hours of receiving the ticket.

*Diagnosis only avaibalbe on WasteFlix LTD machinery only.

*****Hydraulic Oil Changes

Regular oil changes are crucial for keeping your machine running smoothly. Fresh oil helps lubricate parts, reduce friction, and prevent overheating, ensuring better efficiency and longer machine life. By changing the oil regularly, you minimize wear and tear, reduce operational costs, and avoid costly repairs down the line.

Why Servicing Plans?

Learn why servicing on the machinery is Important.

Importance of Servicing

Here's how WasteFlix servicing plans keep your equipment running smootly year-round.

As the seasons change, maintaining your recycling equipment in peak condition is crucial to avoid unexpected breakdowns, costly repairs, and unnecessary downtime. At WasteFlix, we understand the importance of regular servicing and preventative maintenance to ensure your machinery operates efficiently all year round.

Why Ongoing Maintenance is Essential:

Prevents Downtime: Routine servicing helps identify and resolve issues before they lead to costly breakdowns and disruption.
Extends Equipment Lifespan: Regular maintenance protects your investment by minimizing wear and tear over time, ensuring your equipment serves you for longer.
Enhances Safety: Well-maintained machinery reduces the risk of malfunctions, ensuring your operators can work in a safe environment.

WasteFlix’s Comprehensive Servicing & Maintenance Plans

At WasteFlix, we offer tailored servicing and maintenance plans designed to meet the specific needs of your recycling equipment. Our plans provide peace of mind and help maintain uninterrupted operations, so you can focus on what matters most.

What Our Plans Include:

Preventative Maintenance: Scheduled inspections and servicing to detect and resolve potential issues before they escalate into bigger problems.
Rapid Breakdown Assistance: A quick response from our expert team to minimize downtime and keep your business running smoothly.
Operator Training: We equip your staff with the knowledge and skills to operate machinery efficiently and safely, further reducing the chance of equipment failures.

Why Choose WasteFlix?

With years of experience in waste management and equipment maintenance, WasteFlix is more than just a provider of machinery—we are a trusted partner in keeping your operations running smoothly. Our dedicated team is committed to delivering high-quality service tailored to your business’s specific needs.

Stay Ahead with Proactive Maintenance

Don’t wait for a breakdown to disrupt your business. Invest in a servicing and maintenance plan today to ensure your equipment performs at its best throughout the year. Contact WasteFlix to learn more about how we can support your business with expert equipment maintenance.

Servicing pear year

We offer tailored servicing plans designed to meet your needs now and for years to come.

At WasteFlix, we understand that equipment servicing needs evolve over time. That’s why we offer scalable maintenance plans designed to match the natural wear and usage of your machinery. For example, during the first two years of a brand-new machine’s life, one annual service is typically sufficient to keep everything running smoothly.

As the machine enters years three and four, we recommend increasing to two services per year to catch early signs of wear and keep performance high. By years five and six, three services annually help maintain reliability and prevent breakdowns as components begin to age.

This gradual approach ensures your equipment gets the right level of care at the right time—minimising downtime, extending lifespan, and keeping operational costs predictable and controlled. With WasteFlix, your maintenance plan grows with your machinery, offering complete peace of mind year after year.

Support

Our support team will be able to answer all your questions or schedule any service with us.

Our support team is available 5 days a week from 8am to 16:30pm to assist with any issues or questions you may have, ensuring that help is always within reach.

We also provide regular updates and new features based on user feedback, ensuring that our platform continues to evolve to meet your needs.